customer satisfaction

Business Growth

Essential Methods For Growing A Small Business Into A Big Empire

Shahram Warsi Mar 18 2019 - 2 min read

Turning a small business into a big empire is one common dream of every entrepreneur. People usually step into the industry with the aim of offering innovative and creative services, meeting the modern day consumers’ demand. But the rising competition happening in the Indian business market is making things tough for small businesses. Every year, ...

Share
Customer Satisfaction

Making Franchise Business Customer Friendly

Nibedita Mohanta Oct 25 2018 - 2 min read

Time and again we have seen how businesses mould themselves in terms of product as well as services to cater smooth delivery to the customer, in order to run their business smoothly. The International Franchise Association is out with its 2018 Franchise Business Outlook, showing franchise industry expansion is set to grow for the eighth ...

Share
Customer Satisfaction

Three Basic Things That will Keep Your Existing Customers Happy

Nibedita Mohanta Oct 13 2018 - 2 min read

In franchise business, the level steps up when it comes to serving the customers because every franchisee has to fulfill the customers’ desire from the brand, no matter where it is set up. Here are some of the important tips to keep your existing loyal customers on your forever list: Maintain Quality Customers know your ...

Share
Customer Satisfaction

This Is How Good A Customer Service Can Be The Most Important Business Metric

Shahram Warsi Sep 05 2018 - 2 min read

Entrepreneurs face constant and never-ending challenges in this highly competitive business market. Those skilled enough will survive and thrive, resulting in market saturation and success. One of the biggest concerns for entrepreneurs currently is the satisfaction of the customers, as they are the ones to boost your sales. Franchisors need to understand that in order ...

Share
Loyalty Programme

How Franchisors Can Build An Effective Loyalty Programme

Sneha Santra Aug 27 2018 - 2 min read

Loyalty Programmes are necessary to maintain your position amidst today’s competitive business world. Customers are also 90% less likely to buy your products and use your services if they feel that they are not being valued and appreciated. Thus, loyalty programmes can offer many benefits to franchisors, franchisees. Strong Foundation To yield better results from ...

Share